State Farm® Insurance Agent Andy Arnold

"Hey Mike. Thanks so much for the compliments. We get our kindness from you my man & as always, I greatly appreciate your business. I'm glad Ally has been able to assist you. "

"Hey Ms. Awbrey. Thanks so much for your kind words. Please let myself, Julie, or Alyssa know however else we can assist moving forward. Have an awesome Labor Day weekend and be safe out there! "

"Sorry for the delay Luis. This means a lot to me and it is my pleasure assisting people with their needs and making sure they are properly protected. Please do not hesitate to send other folks that are as awesome as you our way so we can provide them the same service as I have provided for you. Have a great rest of your Tuesday evening!"

"Hey Cyndi. Thanks so much for your kind words. Please let myself or Ally know if there is anything else we can do to assist. "

"Hey Traci. Thanks so much for mentioning this and hearing this makes me even more happier that I made an excellent hire! "

"Hey Reginald. I would take this down as well as the negative Facebook review because all of this are lies. Let's start by reiterating what I told you back on March 11th and how I have zero say in controlling insurance premiums so me being greedy is false. I honestly wish I could because if I had this power, I would reduce everyone's premiums to keep their business for their entire lifetimes since that would be the wise move. As far as being unprofessional, I have done nothing but offered solutions to you. About this drive safe and save beacon discount, which as I have stated numerous times, it is strictly a discount. However, at this time in March, you texted how you decided to delete the app so the discount was removed which is one of the factors of your May renewal increase. If you recall, I did text to point you in the direction with their phone number to report the issue inside your app on your phone about this hard turning situation near your address and you said you would get back with me with what they say and how to solve it for other customers and never did. Did you even attempt to dive into this with them with your beacon? I would assume not since I never heard back anything until now. Besides deleting the discount off your KIA, we also discussed the state wide increase across every auto insurance company in America. We also discussed that having a KIA Forte doesn't help the situation as well because if you look at your renewal paperwork, the liability and comprehensive rating groups have increased for this type of vehicle. This means that Forte's have been in more of those types of claims so this increases the risk of anyone with that type of vehicle no matter who, what age, or what their driving habits are. I take super offense for your rude and unprofessional comment since myself and my team work hard for our customers and we always offer solutions like coverage changes and you didn't want to do that. I know even recommended for you to apply for the Rewards Card so you could earn back 5% off all your insurance premiums moving forward when making your payments and you declined that as well. You mentioned back in March as well how you were going to shop around and I did tell you to send me the quote/policy if you found something cheaper since I would be shocked and never heard from you since then. If you took this as rude, I apologize but it sounds like you didn't find anything any cheaper with the same coverages. All in all, since it seems that I am not unfortunately not fulfilling your insurance needs, please let me know other State Farm Agency that you would prefer to be with and I will transfer your KIA policy to them immediately."

"I am so glad Tray was able to assist and definitely send anyone as awesome as you to him so he can help them out like he has done for you. Thanks for trusting us with your insurance needs. "

"Good afternoon Jasbir. Your online account must be hacked since my records show you passed away on 7/17/2023 so no way this post is you. I am starting to think this is Jasbir's daughter, Bhninder Kaur, so I would change your cell phone plan as well to show your name and not his. Sorry you're upset that you kept paying for insurance on his vehicle after his passing when you should have notified us at that time to take care of what needed to be done instead of waiting until Dec 2023 to do so. Not one Underwriting department for any insurance company would backdate to refund the money since you were paying for coverage and we would have honored the claim if something were to happen. In response to your last post, I did email you the sample declarations page as well as told you what page the verbiage was on about the 4-6 week comment. State Farm ALWAYS finds way to pay their customers so again, if you would have hit someone, we would have paid out with a check made out to Jasbir Lonial and whoever is the executor of his estate would be able to cash it. I would make sure everything is current on your end though, whether cell phone plans, lease agreements, etc. I do have to get back to work and help my customers. Have a good rest of your week and check your email for the document I emailed after I called underwriting about this. Correction....I sent up the request to have them mail another copy since that was all I could do as well as texted you what page the clause was under. I also texted verbatim what it said. My apologies for thinking I emailed it out. "

"Hey Hannah. I am glad I was able to help you and Stephen out and looking forward to meeting you officially down the line. You two are awesome and I greatly appreciate this compliment. "

"Good afternoon Betzaida. I just got in from vacation and noticed this review and you were actually speaking with Nick but everyone does get us mixed up. I guess we sound the same but I am glad Nick took good care of you and we appreciate your business. Please send any other awesome people like yourself over so we can provide the same service as Nick has for you. Have an awesome weekend and thanks again for the kind words. "

"Thanks for much for your kind words. I just love protecting customers and taking care of their needs. Have an awesome Friday Jamad and thanks again"

"Hey Mr. Beach. This is Andy and this is awesome to hear and makes my day that I not only selected the right group of people but also that they took time and explained coverages and how they protect you and your assets. Please let Nick, Julie, or myself know however else we can further assist and thanks again "

"Hey Grant. I appreciate your kind words and was glad to give you 4 times the coverage for half the price. Please let any and everyone know that is as awesome as you to give me a call to see what I can do for them. Thanks so much and hope you had an awesome weekend."

"Hey Davie. Thanks so much for this and as always, it is my pleasure doing business with you. Please send anyone else that is as awesome as you. "

"It was awesome speaking with you and glad you are officially a part of our Andy Arnold State Farm family. Congratulations on your new JEEP! "

"Thank you so much Mr. Edwards & glad I was able to assist you & provide 4 times the coverages for less. Please send awesome people like yourself over so they can have the same experience you have as well as learn more about how their plan protects them and their assets. "

"Hey Babacar. It was awesome speaking with you and glad I was able to assist. Please send awesome people like yourself to me and I will provide them the same service as I have given you today. Thanks so much and welcome to the Andy Arnold State Farm Family! "

"This makes my day Robyn. I also appreciate you relaying some other family members as well and was glad I was able to save them tons of money!"

"Marco. Thanks so much for the shout out and compliment. This made my day and I was glad to make yours and save you money with the proper protection. Just let me know when you get the Passat so we can apply Multi car Discount to your auto and get your premium even lower, which again, your premium was the lowest I have ever seen in my 10 year career. I was not kidding when I mentioned how I have never seen rates this low at State Farm with all of our reductions. Have a Merry Christmas and stay safe out there!"

"Chris. Thanks so much for this. I am shocked I did not see this until now but thanks so much again. Please let us know if you need any further assistance as well as letting any other awesome family and friends know about us like yourself. Have a Merry Christmas!"

"Hey Jonathan. Thank you so much for this review and comment. What is awesome and may come as a shock is that we are your personal agent in the same town and can drop by anytime. We are not in a corporate building far away but actually located directly across the street from Fayette Piedmont Hospital off Highway 54 so please drop by anytime and say hello to myself or Cherie. We love meeting and getting to know our customers on a deeper level."