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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kay Cummings

Kay Cummings

August 27, 2026

5  out of  5
rating by Kay Cummings
"Andy and his team, namely Jake are amazing and extremely helpful! I reached out to them for the first this year and immediately moved all of my business to their agency! They have since followed up to make sure I am happy and satisfied with their products and services! I highly recommend them to you if you enjoy and appreciate impeccable customer service!

Donna W. Newnan, GA"
We responded:
"Thank you very much for these kind words. We love properly protecting people and their assets so definitely send anyone else our way that is as awesome as you Donna and glad we were able to assist with your needs as well "
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Kimberly K

August 24, 2026

5  out of  5
rating by Kimberly K
"Excellent service"
We responded:
"We appreciate the kind words! Our Fayetteville team is always happy to help. Thanks for choosing our State Farm office!

Andy Arnold - State Farm Insurance Agent"
Profile photo of Lana Cook

Lana Cook

March 9, 2026

5  out of  5
rating by Lana Cook
"Nick was such a great representative of State Farm. I had such a pleasant experience with him. I ended up bundling my home and my auto insurance and I had the pleasure of working with Nick and Andy. This was a great experience, and I appreciate the patience and diligence of this team."
We responded:
"Hey Lana. Thanks for the kind words since this always makes my day. Please send anyone that is as awesome as you over since it was our pleasure helping you. Have a great rest of your Monday! "
Profile photo of Kendra

Kendra

January 2, 2026

5  out of  5
rating by Kendra
"Aly Hyder provides some of the best customer service I’ve ever experienced. She is always friendly, professional, and very quick to respond to any inquiries. Aly truly listens to your needs and goes the extra mile to ensure her customers are happy and taken care of. If you're looking for top-tier 5 star customer service, ask for Aly!"
We responded:
"Thanks so much for this Kendra. Aly is definitely awesome and the more and more I hear these great things, the more and more I am glad I hired her. "
Profile photo of TANGELLIA HARRIS

TANGELLIA HARRIS

August 20, 2025

5  out of  5
rating by TANGELLIA HARRIS
"My experience with State farm was amazing, from beginning to the end. The process of reaching an agent to signing paperwork, follow-up and professionalism was great!

My Agent, A. Hyder, was very friendly and patience throughout the process. She followed -up on concerns right away, and was very thorough.

I enjoyed my experience"
We responded:
"Thank you for your 5-star review Tangela! Hearing compliments like this about my State Farm team makes my day and we are happy to be your good neighbor! Please do not hesitate to send anyone you know to myself or Alyssa, who goes by Ally since we reward you for that as well so everyone wins! "
Profile photo of Kelvin Searcy II

Kelvin Searcy II

August 12, 2025

5  out of  5
rating by Kelvin Searcy II
"My name is Kelvin Searcy Sr., I have been a customer of Andy Arnold’s State Farm for 10years. I have been a State Farm customer since I was 16 years old. The customer service by Andy and his staff is second to none. I have never had an issue that they could not help me resolve. They go all out to make sure you are satisfied and understand the product you are purchasing. I highly recommend them to anyone in search of great rates, and customer service.

KJ Searcy"
We responded:
"Thanks so much for your feedback Kelvin! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Kris Farr

Kris Farr

June 6, 2025

1  out of  5
rating by Kris Farr
"Untrustworthy, stay far away from Andy Arnold in Fayetteville Ga!.. you've been warned! Look at the previous response interactions and lack of accountability he displays."
We responded:
"Good morning Kris. I think you have me mistaken for another Andy Arnold Agent in another state. I do not even see you in our book of business. There is an Andy Arnold in Fairfax Virginia so not sure if you are getting him and I mixed up or what. Since I am 100% in the blind and since you do not have an account with this agency, what did myself or someone in my agency do to bring about this review from you so we can clear up a misunderstanding?"
Profile photo of Bobby O

Bobby O

May 8, 2025

5  out of  5
rating by Bobby O
"Julie is awesome, it's great when you can make a 1-minute call from my end and create most likely hours on Julie's end, to have a policy, an answer or whatever I need with such ease.

I think Andy hires superhumans.

Thanks for the assistance and will always be a returning customer."
We responded:
"Thanks so much Bobby....SUPERHUMANS are hard to find for sure but glad I have Julie in the office along with my two others. Please send Julie or myself any awesome people like yourself. "
Profile photo of Justin Lyle

Justin Lyle

April 15, 2025

5  out of  5
rating by Justin Lyle
"Love their customer service. Andy does a great job reaching out to his clients and giving updates about their accounts. I've yet to have any other agent do that for me! I will always be an Andy Arnold client."
We responded:
"Hey Justin. Thanks so much for this. I appreciate you and glad our paths have crossed and was able to assist you. Please let us know if you need anything and definitely send awesome customers like yourself our way "
Profile photo of Mack Williford

Mack Williford

February 26, 2025

5  out of  5
rating by Mack Williford
"Wondeful experience dealing with Ally for our insurance."
We responded:
"Hey Mr. Williford. I am so glad to hear this & the more I continue to hear good news about Alyssa (Ally), the more I am glad I extended her this career opportunity as well as watching her grow more and more. I know I spoke with you two at the tail end and it was awesome meeting you both as well and glad we were able to help you two out. "
Profile photo of Cindy Washington

Cindy Washington

February 25, 2025

5  out of  5
rating by Cindy Washington
"Ally has been fantastic in helping us get lower rates. and assisting us in the process she’s made things so easy for us to switch and is extremely pleasant and patient. Thank you"
We responded:
"Hey Ms. Washington. This makes my day every time I hear this and glad Alyssa was able to assist. Please do not hesitate to send over any other awesome people like yourself so Alyssa can take care of them as well."
Profile photo of Martesha Caesar

Martesha Caesar

February 24, 2025

5  out of  5
rating by Martesha Caesar
"Ally was great. She demonstrated excellent customer service and was vey knowledgeable when relaying information."
We responded:
"Good afternoon Martesha. This is Andy Arnold State Farm Agent. I greatly appreciate you leaving this about Alyssa, who is phenomenal and glad I have hired her since employees like her are a dime a dozen. Please do not hesitate to send awesome people like yourself to Alyssa so she can assist with protecting them like she has done for you. "
Profile photo of Bethany Camp

Bethany Camp

February 11, 2025

5  out of  5
rating by Bethany Camp
"Andy was incredibly helpful is helping me set up car and home owners insurance! He was thorough in explaining everything and I feel confident in the coverage I got! He also saved me ALOT of money! Thanks Andy!"
We responded:
"Good afternoon Bethany. Thanks so much for your kind words. You are awesome and please send anyone else you know in your inner circle our way so not only can we save them thousands like we did for you but also get them better protected with better policy's"
Profile photo of Ché Kelley

Ché Kelley

January 28, 2025

5  out of  5
rating by Ché Kelley
"Alyssa did an EXCELLENT job helping me switch my auto policy. She made it stress free for me and she was very professional. Such a sweet person and I am so grateful for her help. Saved me a lot of money on my car insurance!!!"
We responded:
"Good afternoon Che. Thanks so much for your kind words and making my day. Alyssa is a fantastic employee and glad that I hired her because she does take care of our customers. Please do not hesitate to send anyone as awesome as you over to Alyssa so she can take care of them as well. "
Profile photo of Sonya Chito

Sonya Chito

January 22, 2025

5  out of  5
rating by Sonya Chito
"The staffs meant everything to me. The service I received was excellent. I would definitely recommend them to others. Thank you all for everything,"
We responded:
"Hey Sonya. Thank you so much for the compliment. Hearing this just makes my day and I know it is super tough finding colleagues like Alyssa and Julie. Hopefully they will apply for the positions that I am currently looking for. As of yet, I have not been able to find good hard working people like them 2. "
Profile photo of Tawanda Colquitt

Tawanda Colquitt

January 7, 2025

5  out of  5
rating by Tawanda Colquitt
"Julie provided excellent customer service in an expeditious fashion. Thank you Julie for all your help, kindness and professionalism, It was very much appreciated!!! BLESSINGS!!!!"
We responded:
"Good afternoon Tawanda. This makes my day hearing this and Julie is awesome and so are you. Please send anyone and everyone from your inner circle so we can provide the same exact service to them as Julie has done for you. Thanks so much and hope you had a fantastic Holiday season"
Profile photo of Cory Gwyn

Cory Gwyn

December 30, 2024

5  out of  5
rating by Cory Gwyn
"Ally was so helpful, I really needed help and she was the best guiding me through it"
We responded:
"Hey Cory. I love hearing when my colleagues do awesome like Ally has done. Please do not hesitate to send any and all awesome people like yourself our way so we can take care of them as well. "
Profile photo of Thomas Carroll

Thomas Carroll

December 17, 2024

5  out of  5
rating by Thomas Carroll
"Alyssa was extremely helpful and pleasant to deal with. She could not have been any nicer. Extremely thorough and informative regarding my policies. She clearly looks out for the best interest of the customers. Wished I had switched my policies years ago."
We responded:
"Good morning Thomas. Thank you so much for your kind words about Alyssa. She does a fantastic job and glad you had an awesome experience with her. Please do not hesitate to send over any other awesome people like yourself so we can take care of their needs and explain coverages to them like Alyssa has done with you. Have an awesome rest of your Tuesday!"
Profile photo of TARA Ray

TARA Ray

November 19, 2024

5  out of  5
rating by TARA Ray
"Andy is very knowledgeable and super nice."
We responded:
"Hey Tara. Thanks so much for this compliment & looking forward to assisting your boss that you personally recommended as well "
Profile photo of Michael Ussery

Michael Ussery

November 8, 2024

5  out of  5
rating by Michael Ussery
"Aly and Andy are great people to work with at State Farm. They listen to your needs and help with the best insurance solution you may need for your family. I highly recommend them."
We responded:
"Hey Mike. Thanks so much for the compliments. We get our kindness from you my man & as always, I greatly appreciate your business. I'm glad Ally has been able to assist you. "
Profile photo of Pamela Awbrey

Pamela Awbrey

October 8, 2024

5  out of  5
rating by Pamela Awbrey
"My insurance company
provided the help l needed financially in keeping my car 🚗 insurance. Thank you!

Pamela Awbrey"
We responded:
"Hey Ms. Awbrey. Thanks so much for your kind words. Please let myself, Julie, or Alyssa know however else we can assist moving forward. Have an awesome Labor Day weekend and be safe out there! "
Profile photo of Shelley Hann

Shelley Hann

September 21, 2024

5  out of  5
rating by Shelley Hann
"My experience with Andy was awesome because he has a very awesome customer care personality and very patient with my husband and myself."
Profile photo of Luis Fonseca

Luis Fonseca

August 29, 2024

5  out of  5
rating by Luis Fonseca
"Andy is a great agent, we were on the phone for over an hour discussing different plans available. Very patient and informative person."
We responded:
"Sorry for the delay Luis. This means a lot to me and it is my pleasure assisting people with their needs and making sure they are properly protected. Please do not hesitate to send other folks that are as awesome as you our way so we can provide them the same service as I have provided for you. Have a great rest of your Tuesday evening!"
Profile photo of Cyndi Banks

Cyndi Banks

August 16, 2024

5  out of  5
rating by Cyndi Banks
"I’ve been with State for a long long time. I started out with Bill Thompson in Fayetteville,Ga until he retired . Never had any issues nor had to file a claim. Once he retired I moved on to Andy Arnold in Fayetteville, Ga. Andy and his team are the best. Ally hands down is awsome!! I can always count on her to answer any questions about my policy. She keeps us updated on new things State Farm has to offer. Always checking on us. It really makes us happy to know Andy and Ally are there for us. Ally is a good Neighbor and we know State Farn is there for the Banks Family."
We responded:
"Hey Cyndi. Thanks so much for your kind words. Please let myself or Ally know if there is anything else we can do to assist. "
Profile photo of Traci Pollock

Traci Pollock

August 14, 2024

5  out of  5
rating by Traci Pollock
"I have had the pleasure of dealing with Alyssa. Not only was she a sweetheart, but she was also very funny and a conversationalist. I would definitely recommend coming to her with any kind of insurance questions, makes sure you understand what kind of coverages you are getting, and thoroughly goes through every policy. It was a pleasure working with her."
We responded:
"Hey Traci. Thanks so much for mentioning this and hearing this makes me even more happier that I made an excellent hire! "